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FREQUENTLY ASKED
QUESTIONS
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What types of wax do you use in your candles?We use soy wax in all of our candles. Soy wax candles produce less black soot, offers a longer burn and is non-toxic.
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What if an item is defective or damaged as it arrives?If your product arrives to you and you are not satisfied with your item, please send us a message via our "Contact Us" form on our website explaining the issue. In many cases, we will gladly replace your item for free so please check out this page for more information [shipping & returns page]
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Why the Place of Peace Ministries?We believe in the Kingdom of God and we are serious about the work He has trusted us to do on this earth. Everything we do, including selling products and leading ministry events is done to glorify God and to serve His children. And whatever you do, do it heartily, as to the Lord and not to men, knowing that from the Lord you will receive the reward of the inheritance; for you serve the Lord Christ (Colossians 3:23-24).
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How should I care for my candle to ensure a proper burn?When you first light your candle, we encourage you to burn your candle until the wax pool reaches to the edges of the glass. This helps lessen the possibility of tunneling (left over wax on the edge of the container). Keep your candle in a cool and dry place. Wax melts in warm conditions usually 80 degrees or hotter. Before re-lighting your candle, trim your wick to 1/4" to remove carbon mushrooms and to lessen the risk of a large flame.
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Do you offer custom candle options?We are led by the Holy Spirit and if He leads us to create a custom candle, then that's what we'll do!
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How long does it take to ship my order?5-8 business days. We are a family-owned business working a 9-5 job, so we hope that you give us grace as we work to ship your order as soon as possible. If by chance there are delays with your order, we will contact you immediately.
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